I recently started using Inmate Sales to connect with a friend who's incarcerated, but I’ve encountered some problems with my account. I’m feeling a bit anxious about reaching out for help since I’ve heard mixed reviews about their customer service. Has anyone here had to contact them regarding call issues or account problems? How was your experience?

Hello to all. Helping prisoners stay connected with their families, the Inmate Sales online platform has become indispensable for many people! Using this platform, it is easy to send emails, schedule video visits, and top up the inmate's account. The registration process on the platform is simple and usually does not cause any difficulties, but if anyone faces a small problem, one can contact the support team using inmate sales email and will get all the help they need.

Thank you for the information! Everything is explained clearly, understandably, and in an accessible way. Now I have a full understanding of how to proceed, and I am sure that I will apply this knowledge in practice. I am very glad that you shared!